We will respond to you within 24 hours and do our best to help you out! Please see the details below for things to avoid ensuring your return will be accepted: When returning boots please ensure you do not stand on sharp objects or damage / mark the boots sole, do not ride with them as your return may not be accepted. Remember if your boots do not fit properly or feel comfortable on your floor at home, they will feel exactly the same on the bike. For Women purchasing helmets we ask they your please remove your makeup prior to trying the fitment. Your makeup will stain the cheek pads and in some cases your return may not be accepted.Please make sure that all returning clothing items are from marks, stains, dog or cat hair and rips as they may not be accepted for return if received damaged (unless faulty). When checking any spares parts please use due diligence in checking correct fitment before removing them from the packaging. Items like chains will be accepted for a return once they have been removed from their clear plastic package. It is recommended to you check the new item to the old item prior to removing it from the manufacturers packaging. We do understand that in some cases this will be unavoidable. This item is in the category "Vehicle Parts & Accessories\Clothing, Protective Gear & Merchandise\Motorcycle & Motorsports Gear\Motorcycle Jackets". The seller is "leatherstuff571" and is located in this country: AU. This item can be shipped to Australia, all countries in Europe, all countries in continental Asia, United States, Canada, Brazil, New Zealand.